Terms of service
Welcome to Dana’s Uncommon Glass! These Terms of Service are here to make sure everything is clear and fair between you (our valued customer) and us. Please read them carefully, as placing an order means you agree to these terms.
General Information
Dana’s Uncommon Glass is based in Las Vegas, NV. All of our products are designed, hand-painted, and fulfilled with care.
By purchasing from our website, you agree that:
- You are at least 18 years old, or using the site with the supervision of a parent/guardian.
- You will provide accurate and complete information when placing an order.
- You will not use our site for fraudulent or unlawful purposes.
Orders & Payments
- All prices are listed in U.S. dollars.
- We reserve the right to update prices, products, or services at any time.
- Payment must be made in full at the time of purchase.
Cancellations, Returns & Refunds
- Orders may be canceled within 24 hours of purchase by emailing us at dana@danasuncommonglass.com.
- Our full Return & Refund Policy (including eligibility and process) applies to all purchases. You can view it here.
Shipping
- Orders are processed within 5 business days.
- We ship within the United States via USPS and UPS.
- Free standard shipping is available on orders over $150.
- See our full Shipping Policy here.
Product Information
Each tote bag is hand-painted and one-of-a-kind. Slight variations in color, brush strokes, or embellishments are natural and part of the uniqueness of handmade work.
Liability
We do our very best to make sure our products are described and photographed accurately. Dana’s Uncommon Glass is not liable for:
- Delays caused by shipping carriers or events outside of our control.
- Slight artistic variations in hand-painted products.
Privacy
We respect your privacy and protect your data in accordance with our Privacy Policy, which you can view here.
Contact Us
If you have any questions about these Terms, please reach out:
📧 Email: dana@danasuncommonglass.com
📍 Address: 10031 Chrysolite Place, Las Vegas, NV 89143